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| On-Time Performance Results |
| After 50,712 visits, only 5 windows missed! |
| Your time is valuable. When you receive care and services from the VNA, we guarantee that we will be prompt. Our staff schedules patient visits to occur within a designated 2-hour "window", for example, between 9am-11am. As a further commitment to patient satisfaction, we established "The Windows Program" to measure how well we keep our promise to visit patients and clients during the designated "window". |
| VNA On-Time Performance Results |
